• Delivery Estimates to Capital Cities from our Base in Canberra: Brisbane, Sydney, Melbourne: 2-3 Business Days
• Adelaide, Canberra, Darwin, Hobart: 3-5 Business Days
• Perth: 7-10 Business Days

Note: Delivery to regional areas may take longer. We aim to dispatch goods within 1 business day after payment clearance.

Local Pick up: L1, 11-17 Swanson Ct, Belconnen ACT 2617

Item Condition Grading

Excellent – Refurbished:

• Cosmetic Condition: The item shows no signs of use. It is fully functional and has been professionally refurbished, tested, inspected, and cleaned to excellent condition.
• Battery: Excellent condition. Holds a charge of 80% to 100%. Demonstrating minimal degradation.

Very Good – Refurbished:

• Cosmetic Condition: The item shows minimal wear. It is fully functional and has been professionally refurbished, tested, inspected, and cleaned to very good condition.
• Battery: Very good to excellent condition. Holds a charge of 70% to 100%. Demonstrating minimal to medium degradation.

Good – Refurbished:

• Cosmetic Condition: The item exhibits moderate wear, characterized by scuffing, dents, or scratches on the casing. The screen might have light scratches, Faint pressure marks, or 1-2 minor dead pixels, which do not affect usage. It is fully functional and has been professionally refurbished, inspected, tested, and cleaned to good condition.
• Battery: Medium to very good condition. Holds a charge of 50% to 70%. Demonstrating Medium to fair Degradation.

Acceptable:

• Cosmetic Condition: The item exhibits heavy signs of use, including noticeable scuffs, damage, or worn areas on the body. The screen may show noticeable wear, which can include visible scratches, larger or multiple pressure marks, discoloration, uneven backlight, or multiple dead pixels. It may also have a faulty Port or webcam. It is fully functional and has been professionally refurbished, tested, inspected, and cleaned to an acceptable condition.
• Battery: Medium to very good condition. Holds a charge of 50%-70%. Demonstrating Medium to fair Degradation.

Additional Details:

• Devices are used unless specified otherwise.
• Minor scratches and wear from everyday use won’t affect functionality.
• The actual product condition may vary for listings with multiple quantities; images are provided for reference purposes only.

Warranty and Returns

Our Commitment to You: Warranty and Return Policy – We offer a 3-6 month product warranty and a 14-day change-of-mind return policy to ensure your complete satisfaction.

Defective Items: If your item proves defective within our warranty period, we’re here to assist you promptly.

Refund Process: Refunds will be processed upon receipt and verification of the returned item. Please ensure all original components and accessories accompany the return. Items that have been modified or intentionally damaged cannot be returned.

Change of Mind: In cases where customers change their minds, they have the option to return the item within 14 days of purchase. Please note that customers are responsible for both sending and returning the item, including postage costs.

Payment Terms:

Payment Options: We accept major credit and debit cards through a secure checkout system.

Immediate Payment: Payment is required immediately upon purchasing an item. This ensures prompt processing and delivery.

Local Pickup Payment: For local pickup, payment is required in person upon collection. Please contact us to arrange for pickup and to discuss payment details.

Australian-Owned Refurbished Computer Company: Located in Belconnen, Canberra, we’re committed to offering affordable, quality refurbished computers.

Cost-Effective Solutions: Our devices are priced lower than new ones, ensuring substantial savings without compromising functionality.

Quality Assurance and Warranty: Rigorous testing guarantees high-quality standards, backed by warranties for peace of mind.

Upgraded Specifications: Access higher-performing systems at budget-friendly prices.

Variety and Support: A wide range of models and brands, plus comprehensive post-purchase support.

Environmental Commitment: Contributing to sustainability by extending electronics’ lifespan and reducing e-waste.

Business Solutions: Bulk discounts and customizable options for diverse office needs.